Phoenix Sky Harbor has teamed up with Copenhagen Optimization and CLEAR to offer free reservations for TSA Security Checkpoint lines, helping travelers to manage their trips and eliminate uncertainty and stress over how long it will take to wait in line for security.
The new pilot program, PHX RESERVE, gives passengers the ability to schedule a specific time to get in the TSA Security Checkpoint line. Reservations can be made up to three days before a passenger’s flight, and they will use a dedicated entry point to the security checkpoint.
The pilot program, which is free, was launched on March 1 in Terminal 3. There are plans to expand it to Terminal 4 in the future.
“We are proud Sky Harbor can offer another great service to our customers to make their travels easier and more flexible,” said Chad Makovsky, Director of Aviation Services for the City of Phoenix Aviation Department. “What’s good for our passengers and guests is good for the air travel industry as a whole.”
“Virtual queuing is a key step towards the smart and digitalized airport, where we leverage data to create new opportunities for passengers, airlines, and airports,” said Kasper Hounsgaard, CEO of Copenhagen Optimization. “Together with Sky Harbor, we enable a more efficient operation and provide the foundation for the seamless passenger journey.”
Reservation times can be made between one to four hours before a passenger’s flight. The dedicated PHX RESERVE Security entry point is available between 4 a.m. and 3 p.m.
Passengers traveling as a group (up to 10) also can reserve an appointment as one.
Travelers are encouraged to plan and make their reservations in advance.
Reservations can be made online up to 72 hours before flight departure. Learn more about PHX RESERVE by going to Skyharbor.com/PHXRESERVE.